Contact information

We’re Cuppa, and we love hearing from you!

Have a question? Visit our Help Center to find quick answers or get in touch with our support team at help@bettercuppa.com

In our help center, you can easily get assistance with:

• Pre-Delivery Order Questions: Quickly find tracking details or request changes to your order. While we cannot guarantee changes, we will do our best to accommodate your request.

• Post-Delivery Order Questions: Submit a return, request an exchange or share any issues with your order.

• Product Information: Get answers to your questions, whether you’re considering a product or already own it.

• Make a Suggestion: Share your ideas for how we can improve Cuppa and let us know what we should make next. We’re listening!

• And more!

Our help center is designed to provide quick answers and help us address your concerns efficiently.

If you send us an email instead please allow up to 48 hours for a reply as our team reads every one!